FAQs

Find solutions to common questions about our services, scheduling processes, and more. We’re here to make your experience seamless. Can’t find what you’re looking for? Contact our support team for personalized assistance.

What is our typical process for working with a new customer?

Our typical process for working with a new customer begins with a request for an estimate. Upon receiving the request, we promptly schedule a property visit to meet the customer in person during the same week. This in-person assessment is crucial as it allows us to take detailed notes, offer tailored suggestions, and ensure the accuracy of the estimate. Afterward, we thoroughly review the gathered information and provide a complimentary estimate and design that aligns with the customer’s preferences. This approach ensures a personalized and accurate project proposal tailored to your needs and vision.

What education and/or training do we have that relates to our work?

We want you to have confidence in our expertise and professionalism. Seaside Landscape & Design is fully licensed, bonded, and insured in the state of California. To achieve these certifications, we’ve met stringent requirements that demonstrate our extensive experience and expertise in our field. Our commitment to meeting these high standards assures you that when you choose us, you’re opting for a service provider with the knowledge and qualifications to deliver top-quality work and peace of mind throughout your project.

What should our customer know about pricing (e.g., discounts, fees)?

Seaside Landscape & Design takes a customer-focused approach to pricing. We offer complimentary estimates, consultations, and design services for all our projects. What sets us apart is our commitment to building trust; you won’t be charged until we initiate the construction phase. You can rest assured that payments are only due upon the completion of the corresponding work. This transparent and customer-friendly pricing policy ensures that you’re completely satisfied with our services before any financial commitment is required.

What types of customers have we worked with?

Seaside Landscape & Design has had the privilege of serving a diverse clientele, from individual homeowners to large multi-family commercial properties. We firmly believe that no project is too big or too small, and we welcome anyone seeking to enhance their property’s beauty as a valued customer.

Describe a recent project we are fond of. How long did it take?

One of our recent projects that we’re particularly proud of involved a passionate homeowner with a love for golf. This project was all about transforming their landscape into a golf enthusiast’s paradise. In just three short weeks, we completed a comprehensive makeover that included installing pavers, efficient drip irrigation, a variety of lush trees and shrubs, a fresh layer of mulch for an inviting atmosphere, and the crowning touch – an artificial turf putting green right in their own backyard. This project not only enhanced the aesthetic appeal of their property but also catered to the homeowner’s unique passion. It’s a testament to our commitment to creating tailored and stunning outdoor spaces that reflect our clients’ individual interests and dreams. If you’re looking for a landscape transformation that combines your personal interests with top-notch design and efficiency, Seaside Landscape & Design is here to turn your vision into reality.

What advice would we give a customer looking to hire a provider in our area of work?

For selecting a provider in our field, it’s crucial to prioritize a licensed, insured, and bonded contractor. Furthermore, confirm their good standing with the Contractors State License Board (CSLB). Our license number is #1111432, and you can verify by checking the CSLB website using the “License Lookup” feature. This not only guarantees adherence to industry standards and legal requirements but also provides financial protection, safeguarding against unforeseen issues during your project. Working with a reputable and ethical contractor, dedicated to client satisfaction, ensures a smoother and more reliable project experience.

What questions should customers think through before talking to professionals about their project?

Before discussing your project with professionals, it’s important to consider a few key aspects. First, define the intended purpose of the space – whether it’s for relaxation, entertainment, or specific activities. Next, establish a realistic budget that outlines your investment limits. Decide if you have a specific vision in mind or are open to professional suggestions. Also, think about any long-term goals or future plans for the area, as these can influence the design. Finally, take into account your timeline and any specific requirements or constraints. These considerations will help ensure a productive and aligned discussion with the professionals.